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PrimePay Blog

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Rachel Fausnaught

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Rachel is the Corporate Communications Specialist for PrimePay. Before starting her career in the marketing world, she worked for a local TV news station writing for the website and handling the station’s social media platforms.

A creative writer at heart, Rachel loves to insert her style into any of the copy she creates. Outside of work, you can find Rachel playing soccer, or cheering on her Steelers with a Starbucks in hand.


PrimePay Promotes Jeff Sorrell to Vice President, Payroll Tax Services

May 8, 2015 | Rachel Fausnaught | 0 Comment Comments
We are pleased to announce the promotion of Jeff Sorrell to Vice President of Payroll Tax Services!  In his new position, Jeff will be responsible for leading the national Tax Services team,...

National Small Business Week: The Official Celebration

April 23, 2015 | Rachel Fausnaught | 0 Comment Comments
In less than two weeks, small businesses nationwide will be recognized for embodying the entrepreneurial spirit that keeps America ticking. National Small Business Week is upon us! The celebration,...

PrimePay Promotes Chris Beaty as Director, Business Development and Strategic Partnerships

April 10, 2015 | Rachel Fausnaught | 0 Comment Comments
We are excited to announce a new addition to our West Chester team! Chris Beaty has accepted the position of Director, Business Development and Strategic Partnerships and began his new role...

Why Customer Service is the New Marketing [Infographic]

March 27, 2015 | Rachel Fausnaught | 0 Comment Comments
*Editor's Note: After taking a look at our infographic, don't forget to stop and see our free eBook! Click here to do so now:* When it comes to running a business, customer service is now more...

4 Spring Cleaning Tips for Your Small Biz

March 20, 2015 | Rachel Fausnaught | 0 Comment Comments
According to the calendar, we’ve made it to the first official day of spring. (Yay!) While most rejoice at the sounds of chirping birds, lighter days and warmer weather that consumes the air, it’s a...

PrimePay Adds Director of Product Management

March 17, 2015 | Rachel Fausnaught | 0 Comment Comments
We are excited to announce the addition of our new Director of Product Management, Ryan A. Cieslak! This is a brand new role at PrimePay that will have a tremendous impact on the...

Score Big with Your Small Biz During the Madness

March 11, 2015 | Rachel Fausnaught | 0 Comment Comments
The biggest event in college hoops is set to take stage as we approach this year’s tournament selection on Sunday. Weeks riddled with upsets, bracket busters and No. 1 picks going all the way, there...

How to Close More Deals by Staying Healthy on the Go

March 6, 2015 | Rachel Fausnaught | 0 Comment Comments
Your time is precious. And it’s likely that you don’t have much of it. When you’re traversing across the highway from sales appointment to sales appointment, your health is probably the last thing...

Your Cheat Sheet for Fantastic Email Customer Service

February 20, 2015 | Rachel Fausnaught | 0 Comment Comments
Do you remember your very first email address? Soccerstar13@aol.com- Trust me, it was cool back when electronic mail was a thing of the future. Now, emails have developed into the norm and...

The Secret to Great Phone Customer Service

February 13, 2015 | Rachel Fausnaught | 0 Comment Comments
Phone Etiquette 101: As we go back to the basics for customer service, let’s start with the telephone.  Phone calls are still one of the most popular ways that consumers prefer to get in touch...

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