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Your Cheat Sheet for Fantastic Email Customer Service

February 20, 2015 | Rachel Fausnaught | 0 Comment Comments
Do you remember your very first email address? Soccerstar13@aol.com- Trust me, it was cool back when electronic mail was a thing of the future. Now, emails have developed into the norm and...

The Secret to Great Phone Customer Service

February 13, 2015 | Rachel Fausnaught | 0 Comment Comments
Phone Etiquette 101: As we go back to the basics for customer service, let’s start with the telephone.  Phone calls are still one of the most popular ways that consumers prefer to get in touch...

The Art of Customer Service: The Basics

February 5, 2015 | Rachel Fausnaught | 0 Comment Comments
For as long as people have been selling or trading products, there’s always been some idea that customer service should exist.  As a business owner, you know how important it is to provide the...

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