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How Your Restaurant Can Manage Bad Online Reviews With Class

January 26, 2015 | Taylor Gordon | 0 Comment Comments
It's happened. You've received a bad review from a restaurant patron. You're hurt, angry and worried that your business will suffer because of it. But it's not the end of the world. Most...

I Want You!: Management Lessons from 'The Voice'

December 5, 2014 | Rachel Fausnaught | 0 Comment Comments
In its 7th season, NBC’s hit show The Voice is turning more than just chairs. It’s turning the hearts of viewers into music lovers and aspiring musical talent into superstars.  Back in April of...

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