When you think about how you run your business, creating more efficient processes is probably on your list of improvements.
PrimePay is fortunate to work with Karyn Ross, co-author of "The Toyota Way to Service Excellence," to implement LEAN practices to improve daily functions.
In a nutshell, LEAN is the process that Toyota uses to make cars in the most effective and efficient manner possible. However, LEAN isn’t just a set of tools. It’s a management philosophy committed to continuously creating and delivering the value that each and every customer wants, now and for the long haul.
This white paper will cover the following:
- Putting "The Toyota Way to Service Excellence" principles into practice.
- The right processes that produce the right results.
- What were PrimePay’s results?
- How small business owners can apply LEAN principles to your business today.