What to ask potential new providers.

Make sure your new provider is a right fit for you. Here are a few questions to ask:

  • How long have you been in business?
  • Who can I call for a reference?
  • What's your customer service policy like? Will I always work with the same person? And do you have set business hours to be reached?
  • How do your reporting capabilities work?
  • What is the transition process to switch to your services? What am I required to do and what do you take care of for me?

When to make the change.

There aren't specific rules that would mandate the best time of year to switch. PrimePay can accommodate changes any time throughout the year.

However, we often see many switching during the first month of a new quarter:

Best Time Of Year To Switch Payroll Providers

January PayrollApril PayrollJuly PayrollOctober Payroll

Not sure if that's right for you? First, identify the challenges you're facing with your current payroll process. This way, you can set expectations and goals for the next company you choose to work with.

Ready to switch?