HR Software for DSOs

Built for Dental Support Organizations

Streamline Payroll and HR and free up time to focus on dental care and practice growth.

You Handle It All, and Deliver Exceptional Dental Care

One moment, you’re analyzing labor costs; the next, you’re ensuring compliance with dental labor laws and industry regulations. But your role goes beyond cost reduction and compliance. You’re at the heart of your Dental Support Organization (DSO)—finding top-tier dental talent, managing shift coverage across practices, and ensuring top patient care. Despite the challenges, you know your role is vital to keeping operations running smoothly, making it all worth it.

Dental assistant or professional cleaning mans teeth blue gloves,

2.5

It takes an average of 2.5 months to fill a vacancy at a dental practice, over triple the average across other industries.

22%

22% of dental practices rarely update their employee handbook, while 5% don’t have an employee handbook at all.

213%

Replacing dental staff can cost up to 213% of their salary, with 22% of staff leaving within a year at a practice.

Automated Compliance for growing DSOs.
Smarter Compliance, Greater Peace of Mind, Better Dentistry
Streamline compliance by tracking employee handbook acknowledgements, certifications, and shifting industry requirements on a single platform.
- Distribute employee handbooks digitally and track verified acknowledgements.
- Store dental licenses in a centralized location and automate renewal notifications.
- Stay on top of ever-changing labor laws, industry regulations (e.g., FLSA, ACA, HIPAA), and continuing education requirements.
Recruiting for your DSO just got easier.
AI-Enabled Hiring, Employee-Centric Self-Service, Streamlined Position Management
Attract and manage your labor with ease through AI-enabled hiring, rapid onboarding, and position management.
- Leverage AI to generate job descriptions, summarize candidate qualifications, and identify top talent quickly in a competitive market.
- Onboard and pay dental staff, administer benefits, and enable your employees to manage their information via mobile self-service.
- Save position data across offices regardless of dental staff promotions, location changes, or turnover using our innovative position-based architecture.
Focus on your patients, let our payroll software do the work.
Effortless Payroll, Logical Scheduling, Accurate Time Tracking
Process payroll with fewer errors, handle credential-based scheduling with ease, and give your dental staff enhanced visibility and control over their schedules.
- Ensure accurate pay by storing hourly, overtime, or shift differential rates in Time & Attendance, with streamlined transfer to payroll.
- Manage complex scheduling with ease through smart, flexible tools that optimize staffing across multiple dental offices while respecting employee availability.
- Maintain accurate time tracking by enabling employees to clock in/out and manage shifts through mobile-enabled employee self-service.

All a DSO Needs in One Place

A flexible and actionable HCM software platform to streamline the way you work.

Payroll
Automated, compliant payroll that streamlines tax filing, worker’s comp, and built in error alerts.
Learn About Our Payroll Software
Time & Attendance
Payroll-connected tracking that manages time off, holidays, accruals, absences, and scheduling.
See Our Time Functionality in Action
Compliance
Integrated add-on services that automate record-keeping & reporting and makes HR legally compliant.
Applicant Tracking
Intuitive online recruiting that simplifies job postings, and manages applicants & hiring of employees.
Learn More About Applicant Tracking
HR & Onboarding
HR Services that you need and expect like Performance Management, Learning Management, and HR Legal Advice.
Learn More About Our HR Software
Benefits Services
Comprehensive employee programs, refined for modern workforce needs, delivering confidence and compliance.
See Our Benefits Admin Capabilities

Frequently Asked Questions

How can HCM software help dental support organizations (DSOs) organizations manage labor costs and workforce planning?
PrimePay’s HCM software helps dental support organizations (DSOs) control labor costs by automating time tracking, shift scheduling, and overtime calculations across multiple locations. Real-time insights enable DSOs to optimize staffing based on patient demand and credentialed staff availability, preventing overstaffing and unnecessary labor expenses. Connected payroll and HR ensure accurate labor cost reporting, helping DSOs stay on budget while maintaining exceptional patient care.
How does payroll software streamline wage calculations and compliance in DSOs?
PrimePay’s payroll software automates complex wage calculations for dental professionals, including hourly rates, overtime, and shift differentials. It ensures compliance with FLSA, ACA, and state-specific labor laws by accurately tracking hours worked and applying the correct pay rates. With automated tax filing and compliance reporting, DSOs reduce administrative errors, avoid penalties, and ensure their teams are paid accurately and on time.
What key HR challenges can HCM software solve for DSOs?
DSOs face unique HR challenges, including high turnover, multi-location scheduling, and compliance with credentialing requirements. PrimePay’s HCM solution automates hiring, onboarding, license tracking, and shift scheduling, while mobile-enabled employee self-service enhances engagement and retention. With PrimePay, DSOs can streamline workforce management and focus on delivering high-quality patient care.
What is position control in HCM?
Many leading HR software solutions still couple employee and position data together, meaning that HR teams lose important strategic workforce planning data anytime an employee terms. Unlike other HCM software, PrimePay’s position management core architecture keeps the position and employee profile distinct in the platform. This separation enables businesses to easily transfer employee profile information (such as contact details, performance data, and compensation history) across the organization while ensuring position data (like job title, department, and salary range) remains intact, allowing for streamlined employee movement across roles or departments without losing critical position-related information. Additionally, PrimePay’s patented time relational data model provides real-time insights into staffing needs, vacancy trends, and labor costs, helping DSOs optimize workforce planning and patient coverage across multiple locations.
Do DSOs typically have dedicated HR departments?
Yes, most DSOs have centralized HR teams or HR professionals at the practice level who oversee recruitment, credentialing, compliance, and compensation. These teams ensure smooth workforce operations while maintaining compliance with healthcare labor laws and professional licensing requirements.
How does HR Software save time for DSOs?
HR efficiency is essential for DSOs managing multiple dental offices. PrimePay’s HR software streamlines recruitment, license tracking, and benefits administration, while self-service portals empower employees to manage their schedules, documents, and benefits. These tools reduce administrative burdens and allow HR teams to focus on strategic growth.
How does HR software help DSOs attract and retain skilled dental professionals in a competitive labor market?
By offering AI-enabled hiring solutions, engagement tools, and a learning management system that support continuous career development, PrimePay’s HR solution helps DSOs attract and retain top talent, ensuring high-quality patient care and workforce stability.