Solution Group

Streamlining HCM for a remote-first company

Wastewater treatment company consolidates personnel records and onboarding processes with PrimePay HR, leading to significant cost and time savings.

PrimePay HR is the one-stop shop for payroll and human resources,” says Mike Silver, VP of Operations and Human Resources.

A rapidly growing industrial wastewater treatment company

Solution Group is an industrial wastewater treatment company that transforms organic by-products into renewable energy using anaerobic digestion. Companies rely on their teams to treat, monitor, automate, and convert their wastewater into renewable energy while remaining compliant with industry regulations.

“We’re not a brick-and-mortar company,” says Mike Silver, VP of Operations and Human Resources at Solution Group. “We’re currently a team of 65, and still growing. I wanted to have all the onboarding requirements, health benefit information, and performance evaluations online so anybody with the right permissions could access them 24/7.”

Solution Group initially was a small group of family and friends — a team of four people who shared responsibilities and oversight. Over time, the demand for their services continued to grow. In response, the company expanded and now has four brands within the Solution Group: Environmental Management Solutions (EMS), Organic Solution Management, Opticlear Controls, and Aries Tek. The team grew to 65 staff members spanning across 13 states. While expanding, the company needed to hire executives, salaried and hourly staff, and 1099 contractors— which meant introducing payroll and employee benefits.

In the early stages of expansion, the company turned to PrimePay Payroll for its variety of employees. At the time, human resources was largely a manual process with signed employee contracts stored in an office drawer. When the team grew beyond 10 staff members, administrative employee tracking became challenging.

To solve this problem, the company searched for a 24/7 online HR system. Solution Group decided that PrimePay HR was their choice to address the diversity of workers and payment schedules it needed to support.

Remote workers and diverse payment schedules

With a remote workforce spread across 13 states, storing all personnel records in a physical office space was no longer an option for Solution Group. The company needed to retain its personnel records in the cloud to ensure that staff had access to them at any time, from anywhere.

Solution Group also needed the ability to manage different payment schedules and customize its staff compensation and benefits packages based on their specific needs.

“Every staff member comes to the table with different needs,” Silver says. “We have individuals who have faced tough financial situations. We try to understand what each employee needs and design our benefits package to help them build a strong foundation.”

When he learned about the PrimePay HR solution, he decided that the transition made sense, due to its integration with payroll and reasonable cost.

With PrimePay HR, Silver was able to store personnelbrecords in the cloud, manage different payment schedules and benefits, and integrate payroll.

Seamless payroll integration and intuitive navigation

The transition to PrimePay HR was kicked off.

“I know that all transitions are challenging no matter how user-friendly the end product is,” he says.

The Implementation Project Manager from PrimePay was vital in creating a positive platform migration experience. She jumped in with both feet, giving Silver and his team clear directions and walking them through each step to make the transition smoother. When questions arose along the way, she found answers quickly and brought subject matter experts into the discussion, when required.