On April 30, 2021, PrimePay acquired SyncHR. It was a significant milestone for us and the beginning of a great partnership. Today, we are thrilled to introduce the new PrimePay brand, where we have consolidated SyncHR underneath. This change allows us to streamline our offerings and provide you with an even better experience.
We know change can be a little unsettling, but don’t worry, we’ve got you covered! Our team of dedicated experts is here to support you every step of the way, providing a top-notch client experience and reliable support. We are committed to your success and will continue to innovate and enhance our solutions to meet your evolving needs.
Thank you for visiting us at our new home on PrimePay. We invite you to explore our website, discover our expanded suite of payroll, HR, and HCM software solutions, and reach out to our team to learn how we can help you achieve greater efficiency, compliance, and growth.
Welcome to the future of workforce management. Welcome to PrimePay.
The PrimePay Team
The Journey Continues
At PrimePay, we understand that managing payroll, HR, and human capital management (HCM) can be complex and time-consuming. That’s why we have combined our forces to offer you a complete suite of solutions designed to simplify your processes and elevate your business.
By combining industry-leading payroll and human capital management solutions, we are now a stronger, more comprehensive payroll, HR, and HCM provider. Our goal is to empower businesses to streamline their workforce management processes, drive efficiency, and achieve their organizational goals.
Who We Are, Together
Unified expertise
With PrimePay’s 30+ years of unparalleled client support and SyncHR’s continuous focus on improving the user experience, we bring two exceptional service models together to provide you with the ultimate HCM experience.
High-touch support
We know every business is different. That’s why our solution is tailored to your unique needs. Want more support? We make it easy to hand off your workflows to a payroll expert so you can focus on what you do best.
Experience-minded
We won’t make you choose between great service and great technology. From customized implementation and training, change management support, and ongoing optimization, we’re with you every step of the way to get the most ROI.
A Note From the PrimePay Team
Frequently Asked Questions (FAQs)
What does this mean for me?
It means you now have access to an expanded range of features and capabilities that were previously offered by SyncHR, all seamlessly integrated into the PrimePay platform. Our combined software offerings provide you with a robust set of tools to manage every aspect of your workforce, from recruitment and onboarding to payroll processing, benefits administration, time and attendance tracking, and more.
But it doesn’t stop there. Our consolidated platform enables you to harness the power of advanced HCM functionalities, allowing you to optimize your workforce management strategies. With comprehensive reporting and analytics, you can gain valuable insights into your employee data, make data-driven decisions, and drive organizational success.
How does this affect legacy SyncHR clients?
SyncHR clients will still use the same product they’ve always known and loved, with no changes, but a new name and renewed brand. SyncHR clients will still receive the same level of support that they always have.
Do I still call the same number?
You will still be able to reach your dedicated client service representative as you always have. You can visit https://primepay.com/contact-us/, call +1 877-446-9729, or email support@primepay.com if you have any questions or concerns.
