The staff at Trinity Dental provides general dentistry including cleanings, exams, and x-rays, and more extensive work such as implants, dentures, and root canals. Patients at Trinity Dental are treated like family and the staff call them by their first names. With such a high level of customer service and personalized care, patients are very loyal and many new customers come in through word-of-mouth.
To provide this level of care and attention, Trinity Dental has between 125 and 150 employees, and 20 associate dentists together equaling up to 170 people working at any given time. Each dental practice maintains a small, cohesive team of seven to 10 people to take care of the community’s oral health. Since Trinity Dental prides itself on customer care and attention to detail, the company was disappointed in its previous payroll provider’s cumbersome system. Around five years ago, Trinity Dental decided it was time to find a new provider.