What's Included

Our Starter bundle is designed to provide you with a solution of key functionalities to meet your payroll, tax, HR and reporting needs.

Payroll & Taxes

With our Payroll solution, you’ll improve business efficiency when you run payroll in just three steps. We will also handle all of your federal, state, and local payroll tax filing and make sure payments are sent on time.


  • Payroll your way, which includes the option for online processing with two factor authentication for strong security.
  • Direct deposit and/or paycards available.
  • Paycard offering includes:
    • Pay employees electronically with decreased payroll administration costs.
    • A greener alternative to printing checks.
    • Reduced risk associated with lost, stolen or fraudulent checks.
  • Payroll delivery options.
  • Advisor access for your CPA, benefits broker, etc.
  • Employee online access that allows them to:
    • See pay statements - this is available 24/7 for past and current earnings for employees.
    • View, download, and save their information.
    • Receive automated emails when a pay stub is available to view.
    • Reduce the risk of identity theft thanks to PrimePay’s strong online security practices.
  • Forms 1099 and W-2 (upgrade option).
  • General ledger.
  • U.S.-based support team available Mon.-Fri. from 8 a.m. ET until 8 p.m. ET.
  • Garnishment payment services for child support only (upgrade option).
  • Check signing, stuffing, and sealing.
  • Free backup and recovery of client information, as well as detection and monitoring services to prevent viruses, malware, and hackers.
  • Highest level of security across all U.S. processing centers using methods like digital certificates, encryption, and mandated passwords.
  • Full scale security team to constantly manage data integrity and protection.

New Hire Onboarding


  • New hires can complete:
    • Federal and state documentation, including Forms I-9 and W-4.
    • Employee handbook(s).
    • Direct deposit information.
    • Work Opportunity Tax Credit (WOTC) documentation.
    • Equal Employment Opportunity Commission (EEOC) information.
    • Customized onboarding forms.

Upgrade Options

  • Applicant Tracking
    • Post to job boards and stay compliant. Once you hire the right person, his or her info is sent directly to Employee Onboarding.
  • Work Opportunity Tax Credit (WOTC) Filing
    • If eligible, you can receive up to $9,600 in tax credits per employee. Both Applicant Tracking and Employee Onboarding provide this module for you to apply.

HR Compliance & Support


  • Employee Verification Automation Services
  • Special access to managed legal services as a payroll client, including:
    • Unlimited 24/7 HR and employment law advice from licensed employment attorneys.
    • HR Insights & News Communications
    • Access to employment law checklists and updates.
    • Access to hundreds of employment law documents and templates.



  • Unlimited online reports, including:
    • Payroll and timesheet journals.
    • Tax, departmental, and monthly summaries.
    • Deduction, 401(k), FICA tip credit, labor distribution, shortfall, and time accrual reports.
    • Workers’ comp insurance recap.
    • Year-To-Date Master
    • General Ledger & 401(k) Imports
    • Bank Reconciliation
    • Additional Reporting Options
  • Access to Report Center, which includes:
    • Custom reporting options.
    • Online report and tax report views.
    • View and Export Capabilities
    • Online pay statements and Forms W-2.

Need time & attendance solutions?
Try Our Starter Bundle + WFM

With PrimePay’s Starter Bundle + WFM, you have the option of integrating workforce management (WFM) tools to best meet your needs.
Choose from introductory time and attendance offerings, with the ability to upgrade:

  • Online time and attendance software.
  • Employee and employer web and mobile access to timesheets, PTO balances, time-off requests.
    • Convenient, on-the-go access for you and your employees to see pay statements, timecards with ability to view, download, and save their information, and receive automated emails when a pay stub is available to view.
    • Reduce the risk of identity theft thanks to PrimePay’s strong online security practices.
  • PTO accruals, balance tracking, time-off request, and manager approvals.
  • Time tracking with geofencing.
  • FMLA/FLSA tracking and reporting.
    • Helps to ensure compliance for your employees.
    • Familiarize yourself with FLSA exemptions.
  • Overtime insight and control.
    • Easily manage overtime and protect your organization from overtime implications.

*Fees for additional services and solutions may apply.

Opera Delaware | PrimePay Testimonial

"We have an account rep that knows to email me when our hourly payroll is due. I don't feel like just another number. I'd give my experience with PrimePay a 10 so far. The fact that I don't have to think about [payroll] very often is the highest compliment."

Brendan Cooke
Opera Delaware
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