HCM Software Built for Multi-Unit Restaurants
Make HR for Multi-Unit Restaurants Simple and Compliant.
Streamline payroll and HR to empower financial and people outcomes.
One moment, you’re analyzing bottom-line costs; the next, you’re ensuring HR compliance across locations. But your role is more than just cost reduction and compliance—it’s about driving the success of your multi-unit restaurant group. From optimizing schedules and aligning labor with demand to attracting top talent to keeping employees engaged, you’re at the heart of the success of your multi-unit restaurant group. Despite the challenges, you know your work is essential to keeping operations running smoothly and driving your organization’s growth.
82%
82% of multi-unit restaurants are short-staffed, averaging 4 open positions per location.
92%
Of multi-unit operators face higher food costs, and 92% cite high labor costs.
101%
As of April 2024, the turnover rate in the restaurant industry is 101%.
Comprehensive Multi-Unit Workforce Analytics, Greater Insights, Increased Profitability
Compare workforce productivity against industry benchmarks to target recruitment, leadership development, and performance management actions.
- Track manager performance across locations to identify top leaders, establish consistent leadership standards, and replicate their strategies organization-wide.
- Enhance performance reporting by unifying location data, offering industry benchmarks, turnover cost analysis, and profitability forecasting.
- Optimize workforce budgeting by analyzing historical trends and forecasting future labor needs.
Streamlined Multi-Location Position Management, Employee Self-Service, AI-Enabled Hiring
Attract and manage skilled labor across locations with ease through AI-enabled hiring, rapid onboarding, and position-based architecture.
- Leverage AI to generate job descriptions, summarize candidate qualifications, and rapidly identify top talent in a competitive market.
- Onboard and pay employees, manage HR, and administer benefits from a single system; empower your employees to manage their information via mobile self-service.
- Utilize position-based architecture that saves position data regardless of employee promotions, location changes, or turnover.
Effortless Payroll, Seamless Scheduling, Accurate Time Tracking Across Locations
Reduce payroll errors and streamline processing of various pay rates and hours worked from TRAY to PrimePay Payroll.
- Seamlessly move pay rates and hours stored in TRAY, or any multi-unit POS, into PrimePay payroll to ensure payroll processing accuracy.
- Run payroll across locations while gaining unit-level labor visibility.
- Enable employee to clock in/out, view schedules, and manage shifts via mobile-enabled employee self-service.
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Frequently Asked Questions
How can HCM software help multi-unit restaurants manage labor costs and workforce planning?
PrimePay’s HCM software helps restaurant operators control labor costs by automating time tracking, shift scheduling, and overtime calculations. Real-time insights allow managers to adjust staffing based on sales trends, peak hours, and employee availability, preventing overstaffing and costly labor violations. Integrated payroll and HR ensure accurate labor cost reporting, helping restaurant groups stay on budget while maximizing profitability.
How does payroll software simplify wage calculations and compliance in restaurants?
PrimePay’s payroll software automates complex wage calculations, including hourly rates, overtime, and tip allocations. It ensures compliance with FLSA, predictive scheduling laws, and local labor regulations by accurately tracking hours worked and applying correct pay rates. With automated tax filing and compliance reporting, restaurant operators reduce administrative errors, avoid penalties, and ensure staff are paid accurately and on time.
What key HR challenges in restaurants can HCM software solve?
Restaurant groups face high turnover, compliance complexities, and fluctuating labor demands. PrimePay’s HCM solution streamlines hiring and onboarding, tracks certifications, optimizes shift scheduling, and improves engagement through mobile-enabled employee self-service. With PrimePay, restaurant leaders can focus on delivering great guest experiences while ensuring a well-managed and compliant workforce.
What is position management in HCM?
Many leading HR software solutions still couple employee and position data together, meaning that HR teams lose important strategic workforce planning data anytime an employee terms. Unlike other HCM software, PrimePay’s position management core architecture keeps the position and employee profile distinct in the platform. This separation enables businesses to easily transfer employee profile information (such as contact details, performance data, and compensation history) across the organization while ensuring position data (like job title, department, and salary range) remains intact, allowing for streamlined employee movement across roles or locations without losing critical position-related information. Additionally, PrimePay’s patented time relational data model enables multi-unit restaurant group managers to effortlessly access updated and accurate staffing data for greater immediate insight into not only turnover rates and vacant positions today, but in the past and future. Track workforce headcount, planned labor costs, and shift coverage to gain real-time insights into labor demands, overtime trends, and staffing adjustments—all from a single platform.
Do restaurant groups typically have dedicated HR teams?
Yes, multi-unit restaurant groups often have dedicated HR teams, either centralized or location-based. These teams oversee recruitment, scheduling, payroll, compliance, and benefits administration, ensuring seamless workforce management across all locations.
How does HR software improve efficiency in restaurant operations?
Managing everyday HR tasks efficiently is critical for the success of any multi-unit restaurant group. PrimePay’s HR software automates key processes like recruitment, onboarding, tip allocation, and benefits management while providing self-service portals for employees. These tools help HR teams focus on strategic growth initiatives, reducing administrative burdens and improving operational efficiency.
How does HR software help restaurants attract and retain skilled workers in a competitive labor market?
With AI-powered hiring tools, engagement platforms, and learning management systems, PrimePay’s HR solution helps restaurants attract and retain top talent. Continuous career development opportunities and streamlined HR processes ensure workforce stability and improved employee satisfaction—leading to better guest experiences and higher profitability.