The important work at WE Inc. necessitated a complex payroll process that could manage a varying staff of up to one hundred employees. In previous years, it paid its clients based on productivity. A full-time employee would manually collect the number of pieces each employee completed, run the calculations, and enter the data for payroll. When this employee decided to retire, the company was back to the drawing board.
It didn’t have the budget to hire another full-time employee and Richards and her staff were already stretched thin. Richards knew they needed to rethink how they paid their employees and adopt a more sophisticated system to streamline the process.
