Texas Clients

NOTICE – For customers operating in Texas: The Texas Department of Banking has established a forum for money transmission or currency exchange activity. Should you have a complaint concerning a money transmission or currency exchange activity, first notify PrimePay’s Client Success services at 1-(833)-968-6288 for prompt assistance. Second, if the complaint remains unresolved after discussing with PrimePay, the Texas Department of Banking has established contact information for directing a complaint: Texas Department of Banking, 2601 N. Lamar Blvd., Austin, TX 78705-4294, or toll free 1-(877) 276-5554, or fax 1-(512) 475-1313, or email consumer.complaints@dob.texas.gov, or website www.dob.texas.gov.

PrimePay Contact
1-833-968-6288

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